Uber Eats to close down in Ukraine with last day of operations set for June 3
June 3, 2020 will be the last day of operation of the Uber Eats food delivery service. This was reported to partners and users of the service through an official newsletter from the company. Several restaurateurs have confirmed to AIN.UA that they have received letters from Uber Eats about the termination of operations.
Closing the service will not affect the company’s ridesharing application: Uber will continue to operate in Ukraine.
“We are sad that Uber Eats will no longer be available in Ukraine, however, our ridesharing service will continue to operate, as before,” the company said.
Currently, our priority is to minimize the consequences of closing down the service for our employees, restaurants, couriers, partners, and users.”
Uber Eats is a food delivery platform created by Uber. The service was launched under its current name back in 2015 and currently operates in dozens of cities across Europe, Asia, North and South America. In Ukraine, the service was launched on February 6, 2018, and today it is represented in 6 cities of the country.
Reasons for closing down Uber Eats in Ukraine
According to the information that the company provided to AIN.UA, the decision to terminate the service in our country was made based on the business performance indicators of Uber Eats in the food delivery market. “As a global player, we must reasonably assess the relevance of the product to the market and how we distribute resources globally,” the company’s commentary reads.
The resources saved as a result of the closure of the service in Ukraine will be redirected to other markets in Europe and around the world, where Uber Eats is growing faster.
“Our main priority now is to do everything possible to minimize the impact on our employees, partner restaurants, delivery partners, and consumers who supported us,” the company emphasized.
The message to partners reads that couriers who have made at least one delivery from April 1 to 30 will receive compensation payments. The amount and payment procedure have not been detailed.
Partners will also be able to receive compensation for special clothing bearing Uber Eats logo that they purchased for their couriers. At the same time, Uber reserves the right to collect money that partners could owe to the company and its affiliates.
Will they terminate Uber in Ukraine too?
No, the Uber taxi application in Ukraine will continue to operate normally. Moreover, the service will continue to develop, investing in new programs.
“For example, we have recently launched the Uber Pro loyalty program, which offers drivers in Ukraine a wide range of benefits. We will continue to expand this program with additional offers in the coming months,” Uber says.
Besides, the company provides doctors with free trips with Uber Shuttle during the quarantine, and supplies masks and disinfectants to its drivers.